While using the NYC 21st CCLC Learning Hub, where should I go for help?

Once logged into your LinC360365 account, a green dialogue button will appear at the bottom right-hand corner of your screen.

 

Anytime you need help with the site, you can open this box and search for an answer to your problem.  If you need help with passwords, do a search for “Passwords”, and the results will show up. Simple one-word keywords, as opposed to long statements, work best.

 

If you can’t find one, then you can also use that box to request assistance from one of our team members.

 

Please make sure you add any screenshots of what is happening or a good description of what you are seeing and where exactly the problem is located. After submitting your question our administration team will respond and provide you with support.

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